Families on their experience with the office.

"We came to Akar Jati without knowing what documents existed for my father's estate — he had passed without a will and we were not sure where his assets were held. The inventory appointment helped us understand what we had and what we needed to obtain before any legal work could begin. That clarity was worth a lot at a time when the family was still adjusting to the loss."

July 2025 — Document Inventory

"My mother's estate included a terrace house in Klang and EPF savings. My siblings and I are all in Australia, so managing the process remotely was a concern. Rashidah's office sent very clear instructions for the power of attorney — we had it notarised here and posted it back, and everything proceeded from there without us needing to fly to Malaysia. The office kept us updated in writing throughout."

June 2025 — Estate Administration

"The title transfer for my father's house took around five months in total. I appreciated that the office explained both options — transferring directly to us as beneficiaries, or selling and distributing the proceeds. They set out the costs and timelines for each without expressing a preference, which let the family decide properly. The land office queue was where most of the time went, which the office had flagged in advance."

June 2025 — Title Transfer

"I had been putting off dealing with my late husband's estate for almost a year because I found the process overwhelming. The document inventory session gave me a practical way to start without committing to anything larger. Lim Mei Ling was very patient during the session and the inventory she produced was clear enough that I understood what we had and what steps were needed next. I came back to engage the full estate administration service a month later."

May 2025 — Document Inventory, then Estate Administration

"The fixed fee made it easier to budget. I had contacted two other firms before Akar Jati, and neither gave me a clear figure without qualifying it with caveats about the estate's value. Here the fee was stated up front, and the disbursements were explained separately. For an estate involving a piece of land and some fixed deposits, the process was as straightforward as it could be."

July 2025 — Estate Administration

"Faizal managed the title transfer for my late mother's house in Port Klang. He attended the land office on our behalf and kept us informed of each stage. There was a delay at the registration stage — which he had flagged as possible — but he followed up and the title was issued within the range given at the start. I would recommend the office to family members dealing with similar matters."

June 2025 — Title Transfer